Find answers to the most common questions about our smart racket rental kiosk system. From international shipping and payment options to integration capabilities and product management, we’ve got you covered.
Do you ship to my country? Yes, we are an international company with clients in multiple countries around the world. We ship our smart racket rental kiosks globally via ocean freight from China. Shipping Ports We offer flexible shipping options from three major Chinese ports: Tianjin Port - Northern China’s largest port,...
What payment methods do you support? We support a wide range of payment systems to ensure your customers can pay conveniently and securely at your smart racket rental kiosk. MDB Protocol Compatibility Our kiosks feature MDB (Multi-Drop Bus) support, which is the industry-standard protocol for vending machine payment systems. This means...
Do you support cash payments? No, our smart racket rental kiosks are cashless-only systems. We do not support cash payments - no coins or bills. Why Cashless Only? Going cashless isn’t just our preference - it’s an inevitable trend in automated retail and self-service systems. Here’s why: 1. It’s the Future of...
Can you integrate with our booking system? Yes, we can integrate with your existing booking system! As long as your booking software supplier is open to API integration, we can create seamless connections between court reservations and equipment rentals. How Booking Integration Works Our kiosks can communicate with your venue management...
Can customers buy tickets or bookings on the kiosk? Yes! Our kiosks support virtual product sales, which means customers can purchase tickets, court bookings, memberships, and other digital products directly at the kiosk - not just rent physical equipment. What Are Virtual Products? Virtual products are non-physical items sold through the...
Can some products be on sale and others on lease/rental? Yes! Our kiosks support mixed inventory management, allowing you to offer some products for outright sale while others remain available for rental or lease - all from the same kiosk system. Mixed Business Model Support Our flexible platform enables you to: Sell...
What connectivity does the kiosk or vending machine have? Our smart racket rental kiosks support multiple connectivity options to ensure reliable internet access in virtually any location - from urban sports centers with fiber internet to remote venues with limited infrastructure. Supported Connectivity Options We offer four primary connectivity methods: 1. WiFi...